Rockford Self Storage Units

My Mom Rents a Storage From this Place September Last Year And The OLD Employees were very Unprofessional Since Jan2021 A New Owner Came in... (Julian Todd) Setting up Phone & Security Systems , Waving Fees To Renters Which is Great👍 Due to the Past employees messing up accounts. The Storage is Now Open Monday-Sun With A new Worker.

The new owner has really done a superior job renovating the facility thus far. There is a wonderful warm welcoming presence when you enter the office. They follow the Covid restrictions to a tee permitting only 1 guest at a time in the office and providing multiple sanitizer stations for safety and require everyone to wear a facial mask. The new security system makes me feel very safe storing my personal possessions and belongings. The rates are the BEST in town hands down! I enjoy have an all interior storage facility because I do not have to deal with rain or snow. And I thinks it's pretty amazing that they can store car's, boats, ATV's, snowmobiles etc. They also offer a retail line of tape, bubble wrap, boxes, mattress coverings of all sizes and even cold drinks like bottled water, Gatorade's, soda's and chips and candy bars. You do get thirsty when you're moving! Great job Rockford Storage I am proud to be a tenant! Use my name as a referral and get an instant discount on a new unit!

Current owner of the facility spent 35 minutes on the phone with me was very polite and informative and helpful.. Previous managers and employees had contacted me in regards to my unit being passed you wanted my personal credit card number over the phone when they no longer on the facility this was on March 5, 2021.... How to get into the personal account through 815 STORAGE and tell me what I owe and how much late fees were and told me my son was gonna be auctioned off immediately if I did not make a payment. Which are after speaking with the new owner that was totally incorrect. Everything that they had indicated to me was false.